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Meet our new Family Navigators

Meet our new Family Navigators

A Family Navigator provides an opportunity to have an informal discussion and to engage with other families, through Children’s Centres, York Explore sites and community venues in York. They can introduce you to family focused groups, activities, support, information and services. As our new way of working develops, families will be able to inform and take part in what we offer.

Families can drop-in to York’s existing Children’s Centres at Clifton, The Avenues and Hob Moor to access free, fun craft activities and play. Families are also able to drop-in to sessions at Acomb, York and Tang Hall Explore to access free and impartial information.

Activities are aimed at under 5s during term time and under 5s and primary aged children during the holidays, although everyone is welcome. There will be free hot drinks and water available as well.

Please note: parents and carers must stay with their children and supervise them at all times.

Families can also chat with our Family Navigators and Information Officers, who will be on hand to offer free and impartial information relating to family life including services, activities and support available to them in York.

Raise York Family Navigators, Brenda (left) and Hannah (Right)


Raise York Family Navigators, Brenda (left) and Hannah (right) said:

We're both extremely excited to be working as Family Navigators as part of Raise York. Families and the local communities are central to the family hubs and are enjoying working closely with them and local partners. Within the community we strive to provide a warm and welcoming space and meaningful activities, to promote child development and support families.

Brenda said:

I'm thrilled with my new role as Family Navigator. I am enthusiastic about raising awareness about available support and resources to help families and young people reach their full potential. I have recently moved from the York Family Information Service and have previous experience of working with various vulnerable groups in York.

Hannah said:

I'm delighted to be joining the City of York Council after holding several roles in the education and childcare sector. This has provided me with valuable experience of working with children and young people and those with additional needs. I am passionate about supporting families and making the hubs a safe space for all families to thrive.

More information about family hubs is available from the National Centre for Family Hub.

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