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Website accessibility

We're committed to making our online services as accessible as possible for all customers, read our accessibility statement.

Accessibility settings

If you're using a desktop PC you can also change the text size using browser settings. Alternatively change text size using your keyboard. Hold down the 'Ctrl' key and use '+' or '-' to increase or decrease the size.

AbilityNet has advice on making your device easier to use if you have a disability.


ReciteMe can help if you need to customise content so that you can read and understand it in ways which work best for you.

The ReciteMe toolbar includes features such as:

  • screen reader - this is useful if you have dyslexia or a mild visual impairment
  • language translation - ReciteMe can translate our webpages into over 100 languages, including 65 text to speech voices
  • styling and customisation - you can change our website's colour scheme as well as the font style, size and spacing
  • reading aids - this allows you to add a ruler, screen mask, magnifier, margins and a dictionary

Help with ReciteMe

A full range of support services are provided for ReciteMe: