Family Hubs

York's Family Hubs are open to families for a range of planned and bookable appointments and drop-in groups and activities.

They provide a space for families to access information and support on any matter affecting family life.

In York we have 7 Family Hubs located in Children Centre buildings and Explore libraries. There is a mixture of drop-in groups and activities and planned and pre booked appointments.

Servicies can include:

Midwifery appointments
Healthy Child drop in clinics
Family Learning courses
Health Trainers
Self weigh your baby drop in
Parent and toddler groups and more…

Search for services delivered at York's Family Hubs.

Explore Family Hubs and Pop Ups

When you call into any of York Explore Centres, you’ll be welcomed by a fabulous friendly staff team who are there to help you with any questions you may have and point you in the right direction in terms of where to go next for advice.

All Explore Centres have access to a wide range of books, and staff can help you get online for free if you need to use a PC. In addition, if you just need to sit and catch your breath over a cuppa before you chat to one of their team members, there are cafés at each of the centres, with lots of comfy spaces to sit and relax.

Location of Family Hubs

Explore Family Hubs Pop Ups

Explore libraries also hold regular pop-up Family Hubs throughout the week where you will receive

1:1 Digital support for Raise York resources
In person information and signposting for families and young people

Explore Family Hub Pop Ups are held at the following:

Tuesdays

Acomb Explore every Tuesday 10.30am-12.00pm

Thursdays

Clifton Explore every Thursday 1.15pm-2.45pm

York Explore every Thursday 10.15am-11.45am

Fridays

Tang Hall Explore every Friday 10.15am-11.45am

Saturdays

Tang Hall Explore the last Saturday of the month 9.00am-11.30am

York Explore the last Saturday of the month 1.30pm-4.00pm

Other ways to get in touch

York Family Information Service

The York Family Information Service is a free and impartial information service for parents and carers of children and young people aged 0 to 19 (or up to 25 for disabled children).

We can help with anything and everything around family life. If you're a parent or carer and have a question but don't know where to go, then please get in touch.

Our telephone lines are open Monday to Friday 10am – 4pm, excluding bank holidays. We aim to respond to enquiries within 3 working days.

Telephone: 01904 554444

Text: 07786 202241

Email: [email protected]

Online enquiry form

Outreach Families can also access in person information and signposting to services and support at a range of outreach across the city, delivered by the Family Information Service.

You’ll receive a warm welcome and can have a chat about specific information, such as childcare, support services, or other available activities and services.

Upcoming outreach

Danesgate School, aimed at families whose children attend the school, on Wednesday 25 March 2026, 9.00am to 11.00am
Community Food at Collective Sharehouse, Clements Hall, Nunthorpe Rd, York YO23 1BW on Tuesday 31 March 2026, 9.00am to 11.00am
Community Food at Tang Hall Community Centre, Fifth Ave, Tang Hall, York YO31 0UG on Friday 10 April 2026, 09.30am to 10.30am
Clifton Explore, Rawcliffe Drive, York YO30 6NS on Tuesday 14 April 2026, 10am – 11:30am
SEND Central, Clifton Family Hub, on the site of Clifton Green Primary School, Kingsway North, Clifton, YO30 6JA on Friday 23 April 2026, 4pm – 6pm

Healthy Child Service

York's Healthy Child Service (HCS) delivers information, advice and support for children and parents of children aged 0 to 19 years old. The service incorporates York's Health Visiting Service and School Nurse Service.

Service Hours are Monday to Friday, 9.00am to 4.30pm. Contact us by:

telephone: 01904 555475
email: [email protected]

Midwifery Service

Community midwives for York offer appointments across our Family Hubs and Children’s Centres.

Contact the:

West Team (Hob Moor Family Hub) on telephone: 01904 555045
East Team (The Avenues Family Hub) on telephone: 01904 551778

Families Newsletter

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